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Today, we are thrilled to introduce our newest consumer healthcare report, “Paying for Healthcare in America: Challenges, Missed Opportunities & What We Can Do.” Aligned to the WEX Health mission to simplify the business of healthcare, the report outlines numerous ways that those of us in the business of designing, administering and advocating for employee benefits can empower consumers to make more informed decisions about their benefits.
We approached this research with an understanding that Americans’ increasing financial stress is impacting all aspects of their lives, including physical and mental well-being, job performance and quality of their relationships. The study sheds light on healthcare benefit education and motivation gaps that lead Americans to miss out on opportunities to better prepare for unexpected healthcare costs—now, in the future and in retirement.
“We know the rising cost of healthcare weighs heavily on Americans and has made a significant impact on their financial health. Our work to help Americans offset costs and save for healthcare expenses has never been more critical—consumers’ overall health and well-being are on the line. Our report underscores consumers’ need for simplicity when it comes to healthcare benefits.”
—Jeff Young, President, Health, WEX Inc.
We released our first consumer healthcare report in 2018, using results from a consumer survey we commissioned to understand the landscape and develop insights for the industry. In the 2019 report released today, we took our research efforts a step further, analyzing quantitative and qualitative data from three different studies:
Research highlights include:
For many more findings and insights, see the full report.
Subscribe to our health benefits blog and follow us on social media to receive all our health benefits industry insights.
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