Taking Fax Action

How new online document management solutions can help your drivers and fleet succeed

Your fleet’s drivers are looking for a way to get from point A to point B as efficiently as possible. For that to happen, they need a little help.

With all the tools now available to drivers – GPS navigation, telematics, electronic logging devices – technology is having a major impact on many different aspects of their daily work. But their ability to complete an on-time delivery can sometimes be compromised by what many see as an outdated technology: The fax machine.

Having a reliable, secure and more expedient way to send in paperwork while out on the road can be a big headache for both driver and your fleet’s accounting team. The good news: You can keep drivers moving while giving them the tools to avoid the difficulties associated with transmitting paperwork and supporting documents.

If you’re tired of being slowed down by busy signals, technical glitches and any other complications, online document management solutions (like mobile scanning apps) can help ensure driver satisfaction and on-time delivery. There are several advantages to going electronic: Cost and time savings, better communication and improved compliance.

What Will It Take to Lose the Fax Machine?

Mobile scanning apps allow drivers to transmit documents without needing a fax machine of your own or even a telephone line. They simply have to upload the document and then enter the recipient’s phone number. These services can also let you crop and reposition documents before scanning them. Greater accuracy can ensure that drivers get paid on time and customers stay happy.

How Much Time Can Your Truck Drivers Save?

Drivers rely on faxing to exchange the necessary paperwork, often a time-consuming process. They may have to wait for a fax machine to be available at a truck stop, and then wait even longer for confirmation that the document has been sent. With the use of mobile technology, drivers have more time to focus on being productive where it matters most.

Are There Other Benefits to Mobile Document Management Solutions?

Before, drivers had to maintain an entire inventory of documents and forms. What if there was a way to send and receive faxes and reduce the amount of paperwork? Using a digital format can help drivers archive documents and store them all in one secure location.

How can WEX Fleet One Factoring help?

Along with our extensive experience in trucking finance and commitment to excellent customer service, WEX Fleet One Factoring continues to leverage the newest technology for the benefit of our fleets.

With FleetDocs, available through web access or our mobile app, drivers gain access to advanced document management software that can help them leave the fax machine behind. FleetDocs allows them to use their smartphone to capture images of paperwork and transmit them via email or our online portal. Drivers can:

• Create or upload invoices
• Submit paperwork and supporting documents
• Compile supporting documents by load

Plus, drivers can communicate with you more easily about the status of these documents so that you can improve workflow and invoice processing. Unlike with the traditional fax machine, messages won’t run the risk of getting lost in transmission.

The need for quicker deliveries and improved performance will only increase in the coming years. Using new technology to more efficiently manage critical fleet documents can help you to refocus your efforts on finding new customers and building revenue for your fleet.

Interested in how FleetDocs provides faster funding, an easy-to-use scanning app, and an industry leading user-experience for you and your drivers?

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